For example, a customer gives feedback about the energy saving performance of
the vehicle after using our automotive products, and believes that the fuel
consumption is high. We will launch the following strategy:
Problem feedback mechanism: We...
Suppose the customer needs to maintain the automobile products sold by us,
and the parts wear out in the process. We will provide the following full range
of after-sales support:
Professional maintenance team: We will coordinate the most conven...
Suppose the automobile product purchased by the customer has a malfunction
during use, such as engine rattling. We will take the following measures:
Rapid Response: After the customer contacts us to reflect the problem, we
will immediately assi...
We have built long-term cooperation with top EV brands, including TESLA, BYD, VOLKSWAGEN, ZEEKR, LI, HONDA, CHANGAN, HAVAL, GEELY, BMW, RADAR, BENZ, AUDI, etc, specially authorized by some major EV brands as agents for global trading.