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Fast Response, Efficient Problem Solving

Apr.02.2024

Suppose the automobile product purchased by the customer has a malfunction during use, such as engine rattling. We will take the following measures:

Rapid Response: After the customer contacts us to reflect the problem, we will immediately assign someone to contact the customer to understand the details of the fault and arrange our after-sales service staff to guide the repair remotely.

Efficient communication: Our after-sales service team will keep in close contact with the customer, informing them of the progress of the repair, as well as the possible causes and solutions in a timely manner.

Problem analysis and solution: We will send experienced technicians to carry out detailed fault analysis and quickly provide feasible solutions to ensure that customers are satisfied with this after-sales service.


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We have built long-term cooperation with top EV brands, including TESLA, BYD, VOLKSWAGEN, ZEEKR, LI, HONDA, CHANGAN, HAVAL, GEELY, BMW, RADAR, BENZ, AUDI, etc, specially authorized by some major EV brands as agents for global trading.

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